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Frequently Asked Questions

Find the answers to some of our most frequently asked questions about our dog boarding, dog daycare, and grooming services. If you have a question that isn’t on this list, please get in touch and ask us directly!

Frequently Asked Questions

Find the answers to some of our most frequently asked questions about our dog boarding, dog daycare, and grooming services. If you have a question that isn’t on this list, please get in touch and ask us directly!

The Basics

There are many benefits of doggy daycare. But briefly, at Canine To Five your dog will:

  • Enjoy safe and fun socialization, either with other dogs in Group Play, or with people in Pawsitive Enrichment.
  • Get exercise and extra energy out of their system
  • Be cared for by a team of pack leaders who have extensive knowledge of dog behavior and body language

Even if you work from home and are there for your dog 24/7, your dog will experience the benefits of interacting with our pack and come home well rested and relaxed.

We offer Group Play and Pawsitive Enrichment, with the option to upgrade to our Hotel Plus+ package at our Midtown Detroit, Eastside Detroit, Ferndale and Commerce Township locations. This upgrade allows you to spoil your dog. See all of our dog boarding options on our dog boarding page.

Dog grooming is offered at all 4 Detroit locations. Basic grooming includes: bath, brush out, nail trim, haircut, blow dry, and ear cleaning (plucking upon request). Additional services can be added, see our grooming page for full details.

Looking for a dog daycare that caters to your furry friend’s individual needs? While Group Play may not suit every dog, we believe all dogs deserve the perks of socialization, companionship, and a secure environment while their pet parents are away. That’s why Canine To Five offers a tailored service at our Midtown Detroit, Ferndale, and Commerce Township facilities, providing personalized attention for dogs who thrive on one-on-one interaction.

ENRICHMENT ACTIVITIES WILL INCLUDE:

  • Walking on a Treadmill (will be slowly taught how!)
  • Food Puzzles
  • Obedience Sessions
  • Scent Tracking
  • Doggy Playdates (will be evaluated for this)
  • Agility Courses
  • Rotating Seasonal Enrichment Activities
  • & Much more!

This means “Private Play” will be open to any dog who would enjoy the benefits of structured and dedicated enrichment, exercise, and socialization!

THE PAWSITIVE ENRICHMENT PROGRAM COULD BE FOR YOUR DOG IF THEY:

  • Seem bored in daycare
  • Are overwhelmed with group play
  • Are okay with seeing other dogs, just prefers not to interact with them
  • Are over 9 months old and not fixed
  • Need a comfy place to not be on their feet all day

BENEFITS OF PAWSITIVE ENRICHMENT

  • Dogs enjoy enrichment sessions throughout their day, keeping both their minds and bodies active
  • If eligible, furry friends get the chance to play and bond with another four-legged companion during their sessions
  • For those who prefer a quieter vibe, Pawsitive Enrichment offers more intimate play areas to avoid any feelings of being overwhelmed
  • In their own dedicated suite, dogs have a raised bed and fresh water, creating a personal retreat when not in sessions
  • Our furry guests have a variety of stimulating activities, from walking on the treadmill to playing with toys, solving food puzzles, and enjoying cuddle time
  • Dogs will have private access to our spacious outdoor play yards equipped with pools, sprinklers, foam parties, and sunshine in the summer months

Getting Started with Canine to Five

Before you bring your dog to Canine To Five for their first day of daycare, you’ll need to take care of a couple things, but don’t worry, we make it easy for you!

Fill out our new client form to get started with our team. Feel free to upload your vet records if you have them, but if not -- don’t worry! There will be time to do that later. We do require all of our dogs 9 months and older to be spayed or neutered and have current vaccinations prior to attending.

Just your happy dog with a simple leash and collar (no need for harnesses, or other extras)! Our pack leaders will greet you and bring your dog back to the group for their day of play. You may bring some food for lunch, but other than that they’ll have everything they need!

For the health and safety of all the dogs who visit Canine To Five, we strive to keep the safest staff-to-dog ratio. Requiring reservations for your dog is just one way we maintain this level of safety. Same day reservations are allowed based on occupancy.

How often you should visit Canine To Five will depend on how your dog does in daycare, but we recommend attending at least once per week to establish a predictable routine for your dog. Some dogs come as often as 5 days per week, while others may visit once every other week. Too much time spent away can make it more difficult for our furry friends to acclimate back into the groove of daycare.

General Questions

Dogs have access to indoor and outdoor facilities year round (weather permitting) throughout their stay at Canine To Five.

Yes! We love and care for all dogs at Canine To Five. We are happy to work with you to determine a custom care program that meets your dogs needs.

As long as your dog is cleared by your veterinarian to attend doggy daycare or overnight boarding, our trained team will happily administer medication to your pup at an extra cost.

Yes! We offer 25% off for each additional dog for daycare and boarding.

Open until 8:00pm Monday through Friday, 6:00pm on Saturday
Sunday hours 10:00AM – 5:00PM

Boarding

Check-in begins at 2:00 PM 

  • Any arrivals prior to 2pm will incur a $25 check in fee. 

Check-out is at 12:00 PM 

  • Any departures after 12pm will incur a $25 check out fee.

Daycare 

Check-in

  • Monday-Friday 6:00AM-1:00PM (The earlier the better)
  • Saturday 8:00AM-1:00PM
  • Sunday 10:00AM-1:00PM

You can see our full waiver here. Please contact us if you have any questions.

Our dogs are actively monitored and we have several play rooms that allow us to separate our dogs based on a variety of factors, which include but are not limited to: play style, temperament, age, breed, etc. Our pack leaders constantly monitor and adjust to ensure that all dogs are comfortable and safe.

In the event of an emergency, our team follows established emergency procedures and coordinates immediate response and evacuation as needed to ensure every dog’s safety.

Yes! We don’t evaluate dogs based on breed, but rather on temperament. All dogs must pass an evaluation prior to enjoying group play.

Yes, your dog will be exposed to several other dogs and always have the risk of getting and sharing illnesses. Canine cough (also known as kennel cough) is not exclusive to daycare, boarding or dog kennel facilities. While we do require all dogs who access our facility to be fully vaccinated, including the Bordetella vaccines that reduces the risk of canine cough, there is a possibility your dog could get this, or another illness, at our facility. If a dog in our care is exhibiting symptoms, they are removed from the pack and we notify the owner about the symptom. Dogs must be symptom free before they can return to daycare.

The Basics
Getting Started with Canine to Five
General Questions

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